To ensure safety, professionalism, and appropriate care, all clients are expected to follow clinic guidelines, communicate honestly, and engage respectfully. Please review the policies below prior to booking. By scheduling an appointment, you acknowledge and agree to these terms.
-
Colon hydrotherapy at Rectify Health is a wellness service designed to support the body’s natural elimination process through gentle, hydration-based cleansing of the large intestine. This service is non-medical in nature and does not diagnose, treat, or cure any medical conditions.
Sessions focus on promoting comfort, relaxation, and enhanced digestive wellbeing. Clients are encouraged to maintain regular communication with their licensed healthcare providers regarding any medical concerns or symptoms. Rectify Health does not perform medical evaluations, provide medical advice, or substitute for the care of a licensed healthcare professional.
Our role is to offer a safe, supportive, and educational environment while empowering clients to understand and participate in their own digestive health and wellness.
-
Services provided by Rectify Health are not medical care and do not replace diagnosis, treatment, or advice from a licensed medical provider. Colon hydrotherapy is a complementary wellness service and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Clients are encouraged to consult with their physician or other qualified healthcare provider regarding any medical concerns, conditions, or questions they may have before receiving services.
-
By booking an appointment, clients acknowledge that they have reviewed the information provided about colon hydrotherapy and understand the nature of the service. Individual responses and experiences may vary, and no specific outcomes are guaranteed.
Clients agree to provide complete, accurate, and current health information and understand that failure to disclose relevant health history may affect the safety or appropriateness of services.
-
Certain health conditions may require medical clearance or may make colon hydrotherapy inappropriate at a given time. Rectify Health reserves the right to postpone or decline services based on disclosed health information or observable concerns for client safety.
Clients are responsible for informing the practitioner of any relevant medical history, symptoms, or changes in health status.
-
Fragrance-Free & Chemical-Sensitive Environment
Rectify Health is maintained as a strictly fragrance-free, low-toxin environment.
This policy is not optional. The practitioner has a medical sensitivity and allergy to synthetic fragrances and chemicals, which can trigger adverse reactions with close and prolonged exposure.
Clients must arrive free of added fragrances, including but not limited to perfumes, colognes, body sprays, scented lotions, scented hair products, scented deodorants, and fragranced laundry products.
Please note:
Organic essential oils may be used within the clinic at the practitioner’s discretion.
Clients arriving with strong fragrances may be asked to reschedule their appointment.
Thank you for respecting this health-based requirement and helping maintain a safe environment for all.
-
Rectify Health is committed to providing a safe, respectful, and professional environment for all clients.
Clients are expected to share accurate and complete health information, follow guidance provided before and during their session, and communicate openly about comfort or concerns so adjustments can be made as needed.
Respectful behavior toward the practitioner, the facility, and the therapeutic process is required at all times. Inappropriate, disruptive, unsafe, or disrespectful behavior will not be tolerated.
Right to Refuse Service
Rectify Health reserves the right to refuse, modify, or discontinue services at any time if a client’s conduct, health status, failure to follow instructions, or failure to disclose relevant information is deemed unsafe, inappropriate, or inconsistent with the clinic’s standards of care.
In such cases, the client may be asked to leave the clinic, future appointments may be declined, and any unused sessions or package balances may be forfeited without refund.
-
Individual responses to colon hydrotherapy vary. Rectify Health does not guarantee specific results or outcomes. Client satisfaction does not constitute entitlement to refunds, additional services, or altered pricing.
-
A valid credit or debit card is required to book all appointments. Card information is securely stored and may be charged in accordance with our Cancellation, Rescheduling, and No-Show policies. A $50 non-refundable deposit is required at the time of booking for first-time clients. Please review our Cancellation, Rescheduling & No-Show Policy below prior to scheduling.
Payment is due at the time of service unless otherwise stated. Accepted payment methods are listed at checkout. Packages and prepaid services are non-transferable and non-refundable unless required by law.
Chargebacks or disputed payments may result in suspension of booking privileges until the matter is resolved.
-
This policy outlines the terms and conditions governing prepaid service packages offered by Rectify Health to clients who wish to commit to a series of colon hydrotherapy sessions over time. Packages provide convenience and cost savings when sessions are purchased together in advance.
What Packages Include
A prepaid package consists of a defined number of colon hydrotherapy sessions.
Each session is provided by a trained colon hydrotherapist using FDA-registered equipment.
Packages are intended for individual use only unless otherwise stated in writing.
Package Use & Expiration
All prepaid packages must be used within twelve (12) months of the purchase date unless otherwise stated.
Unused sessions expire after this period and cannot be extended.
Expiration dates are firm and apply regardless of scheduling frequency.
Refund Policy
Prepaid packages are non-refundable once the first session has been completed.
If no sessions have been used, a refund may be requested within 14 days of purchase, minus a processing fee.
Refunds are issued to the original form of payment.
Transferability
Packages are non-transferable and may not be shared, sold, or gifted unless explicitly stated at the time of purchase.
Packages are not gift cards and have no cash value.
Scheduling & Cancellation
All sessions booked using a prepaid package are subject to Rectify Health’s standard Cancellation, Rescheduling, and No-Show policies.
Late cancellations or no-shows may result in forfeiture of the scheduled session from the package.
Acknowledgment
By purchasing a prepaid package, clients acknowledge that they have read, understood, and agreed to all package terms, clinic policies, and informed consent requirements.
-
All appointment changes must be completed through the link provided in your confirmation email or reminder text. This ensures your request is time-stamped and processed accurately.
Cancellations or rescheduling must be completed at least 24 hours before your appointment time to avoid a late-cancellation fee.
Completion of required intake forms within the specified timeframe is necessary to proceed with services. If intake forms are not completed on time and this prevents the session from moving forward, the appointment will be treated as a late cancellation.
Cancellations or rescheduling with less than 24 hours’ notice will result in the forfeiture of the $75 deposit or a late-cancellation fee equal to 50% of the scheduled service fee.
*Appointments that are rescheduled within 24 hours may only be rescheduled one time. Any additional cancellations, rescheduling attempts, or failures to attend the rescheduled appointment will be treated as no-shows and charged the full session fee.
No-shows or same-day cancellations will be charged 100% of the scheduled session fee.
Appointments canceled, rescheduled, or missed with less than 24 hours’ notice will be charged the full session fee.
Requests made by email, voicemail, social media, or any method other than the official scheduling link are not accepted as valid notice.
If you have an urgent situation on the day of your appointment, please reply to your reminder text and I will review it as soon as possible.
Thank you for respecting my time and the time of other clients.
Practitioner Illness or Emergency
In the rare event that I am ill or experience an unforeseen emergency that prevents me from safely providing services, your appointment may need to be rescheduled.
If this occurs, you will be notified as soon as reasonably possible and offered priority rescheduling. No cancellation or rescheduling fees will ever be charged for appointments affected by practitioner illness or emergency.
My commitment is to provide care only when I am able to do so safely, attentively, and at the highest professional standard. Thank you for your understanding should circumstances outside of my control arise.
-
Clients are expected to arrive on time for their scheduled appointment. Late arrivals may result in a shortened session in order to respect subsequent appointments. Full session fees still apply.
Arrivals beyond the allowable grace period may be treated as a same-day cancellation and subject to applicable cancellation fees.
-
At Rectify Health, your privacy matters. When you schedule a service, complete intake forms, or participate in colon hydrotherapy sessions, we collect only the information necessary to provide you with safe, effective care. This policy explains how we handle your information, how it’s stored, and how it’s protected.
Information We Collect
Contact details (name, email, phone number)
Appointment details and scheduling preferences
Health information you provide voluntarily on intake forms
Session notes recorded by your colon hydrotherapist
How Your Information Is Used
To determine session safety and suitability
To maintain accurate client records
To communicate appointments, reminders, or relevant session information
To comply with basic business recordkeeping standards
How We Protect Your Information
Client forms and documents are stored securely in a password-protected system or locked binder accessible only to authorized personnel
Digital files are stored in encrypted or password-protected locations
Devices are secured with passwords, auto-lock, and restricted access
Paper files, when used, are kept in a locked storage area
Sharing of Information
We do not sell, rent, or share your information with third parties.
Your information is released only when:Required by law, or
You provide written authorization to share information with a third party
Your Rights
You may request access to your records, ask questions about how your information is used, or request corrections.
-
Rectify Health respects your privacy and is committed to protecting the personal information you share with us.
Information We Collect
Appointment details and contact information
Information submitted through contact forms or scheduling platforms
Health details you voluntarily disclose through intake forms
Website analytics (such as page views and visitor behavior)
How We Use Your Information
To schedule and manage appointments
To assess client readiness for colon hydrotherapy
To provide services safely and effectively
To send appointment confirmations, reminders, or updates
To improve website performance and client experience
Data Security
We use administrative, physical, and digital safeguards to protect your information, including:
Password-protected devices
Secure storage systems
Restricted access to client files
While we take privacy seriously, our practice is not a HIPAA-covered entity and does not process insurance claims or maintain HIPAA-regulated medical records.
Your Choices
You may:
Request access to your personal information
Update or correct personal information
Request deletion of your records when no longer needed
Cookies & Analytics
Our website may use basic cookies or analytics tools to improve site functionality.
We do not track sensitive information.Third-Party Disclosure
We do not sell or share your personal information with third parties, except when required by law.
-
Appointment confirmations, reminders, and communications may be sent via email or text. Clients are responsible for providing accurate contact information and monitoring their messages.
Electronic communication is not monitored continuously, and immediate responses are not guaranteed.
-
Rectify Health is committed to providing a welcoming environment and will make reasonable accommodations when possible. Advance notice is required for accommodation requests. Due to the nature of services and the clinic setting, not all accommodations may be feasible.
-
All policies are subject to change without notice. The most current version posted on this website supersedes all previous versions and applies to all appointments and services.